In the world of modern technology, one thing is certain: if you want to stay on top of things, you must constantly keep learning. New developments, new products, new requirements – there is only one solution: up-to-date knowledge, delivered in a practical way. And that is exactly what we do.

Through the Auerswald Training Academy, we offer you, as a specialist retail partner, a diverse training program – ranging from technical seminars to sales-focused webinars. Always to the point, always application-oriented.

We know that your time is valuable. That’s why we offer a balanced mix of flexible online training courses and interactive face-to-face sessions with direct on-site discussion. You decide what suits you best.

Your daily business is often busy enough as it is– which is why our training concept is designed to be flexible: online, on-site at our premises, in locations near you, or even directly at your company. After all, sometimes the most efficient approach is for us to bring the seminar to you – tailored specifically to your topics and requirements.

Our aim? To equip you for whatever lies ahead. So that you not only understand our solutions, but can also sell and implement them convincingly – and your customers get what they really need: expertise, reliability and smart technology.

No matter what partnership status you are aiming for – the first step is always the same: gaining a thorough understanding of our product portfolio. That is why we have developed the Starter online seminar. It provides you with a concise yet comprehensive overview of the Auerswald world: from IP and system telephones, through compact ICT systems and communication servers, to software tools, soft PBXs and mobile solutions. You’ll learn what lies behind our 360° COMmunication concept – so that you have the right solution ready for every customer.

Fit for the Job – Getting Started Made Easy

This online seminar is aimed at trainees and career changers who have had little previous exposure to telecommunications technology.
In around 90 minutes, we’ll cover the basics of modern telephone networks – with a focus on IP telephony and an introduction to the world of Auerswald systems.

You’ll learn how our products work, how to connect end devices and what’s important when it comes to planning and installation.
Ideal as preparation for advanced seminars or for a confident start in your new role.

Online Seminar: Network Basics – Essential Knowledge for Smooth IP Telephony

Our network-compatible, IP-based ICT systems are deployed in a wide variety of network environments and with various service providers at our customers’ premises. To ensure that all functions can be used to their full potential, it is important to understand and take into account the communication paths followed by data packets.

The next step takes you to the heart of the matter: our qualification seminars. Here, you’ll delve deep into the technology and learn the ins and outs of modern telecommunications – from consultancy and planning right through to installation, commissioning and maintenance.

The Level 1 and Level 2^* face-to-face seminars not only offer a wealth of specialist knowledge, but also the opportunity to exchange ideas with our experienced trainers and other participants. And, of course, upon successful completion, you’ll receive an official certificate as proof of your qualification.

Level 1 teaches you the fundamentals of modern ICT systems and shows you how to put them into operation professionally and in a user-friendly manner.

Level 2 takes it a step further: You’ll learn how to adapt the systems of our Soft-PBX solution to various scenarios in a professional environment. You’ll learn how to correctly set up All-IP connections and IP phones, and what’s important to consider during migrations. We’ll explain how to keep security-related aspects in mind and how IP phone provisioning works.

Level 2 Refresh focuses on the latest technology, new features, and best practices—presented in a compact, focused, and immediately applicable format. You already have experience marketing and configuring systems from the COMtrexx family. Would you like to gain deeper insight into topics such as VoIP security or softphone integration, and are you looking for solutions for specific use cases? Then this seminar is exactly what you need to bring your knowledge up to date—and to renew your Auerswald Level 2 certification in the process.

Expand your expertise specifically with our online seminars on specialized topics and future-proof business models:

Data Protection & Compliance: In collaboration with LINET Services GmbH, you’ll gain a practical overview of your obligations (GDPR, TKG, NIS2) when handling customers’ personal data (call logs, voicemails, IP addresses) and minimize your liability risk.

IT Security: Effectively protect your customers’ communication systems against unauthorized access. We’ll show you the security features of our systems during configuration, how to enhance network security in local and remote environments, and how to set up our COMtrexx Soft-PBX solution as a secure VPN server for mobile connections.

CTI / UMS & IP-DECT: earn all about the productive capabilities of PBX Call Assist and the seamless integration of scalable IP-DECT systems.

COMuniq Cloud Solution: Discover new reseller business models and take the next step into the future with cloud telephony—flexibly and in line with market demands.

^* Please remember that the mandatory refresher seminars are required to maintain partner status.