"I know that I know nothing" is a well-known quote from Socrates, but it doesn't help when navigating the world of modern technologies. On the contrary: to be successful here, we must refresh our knowledge every day, follow new developments – we must stay on top of things.

The need for further training is something no one will question, but ecological and economic aspects must be considered. The effort and time invested in training measures must remain within a reasonable scope. That is why, as part of the overall concept of our Training Academy, we offer an optimally composed mix of time-saving online and interactive on-site seminars.

The Auerswald Training Academy has set itself the task of conveying to you as an Auerswald partner, in a very efficient manner, exactly the knowledge you need for the successful marketing of our products. Expertise and detailed specialist knowledge contribute to the partnership – both in the relationship between you and us and in the bond with your customers.

No matter which partnership status you want to achieve, the path to qualification leads through getting to know our product portfolio. The Starter Online Seminar provides a comprehensive introduction to the Auerswald world, from the simple IP phone to the system phone, from the compact ITK system to the communication server, from landline to mobile telephony, from small software tools to the soft PBX. We show you what we mean by 360° COMmunication, so you can offer every customer the right solution.

Then it gets technical. In the qualification seminars we look "under the hood" of Auerswald products and systems. Consulting, planning, installation, commissioning and maintenance are the vital cornerstones of every telecommunications facility. So that you master all facets, use the On-Site Seminars Level 1 and Level 2. Here you not only receive the certificate as proof of your qualification, you also discuss topics on-site with our experienced seminar leaders and have the opportunity to exchange views directly with other participants.

In Level 1 you learn the fundamental capabilities of modern ITK systems and acquire the ability to put such a system into operation professionally and tailored to the needs of the user. The Level 2 seminar shows you possibilities for realising different scenarios in a professional environment with modular ITK systems. It takes into account the individual requirements for setting up or migrating All-IP connections and IP phones and examines security-related aspects.

Based on these Level 1 and 2 qualifications, you can expand your knowledge through demanding Online Seminars on Special Topics. The focus is on CTI/UMS with the UC solution PBX Call Assist and the professional, scalable IP DECT system, the productive advantages and possibilities of these subsystems and their connection to Auerswald ITK systems.

Fully on trend and cutting-edge at Auerswald is the virtual PBX COMtrexx VM, which integrates many proven virtues of an Auerswald ITK system completely into an IT infrastructure. The new cloud solution COMuniq opens up very interesting business ideas for resellers. The online seminar shows you why cloud telephony is an exciting path into the future.

With this new classification and the outsourcing of special topics, we can react better to current innovations and changes without restructuring the Level 1 and Level 2 seminars.

Of course, your already acquired qualifications under the "old" classification retain their validity. If you have completed all training and refresher training courses in accordance with our regulations, we simply transfer the old designations into the new nomenclature. Q1 and Q2 become Level 1, Q3 becomes Level 2. The knowledge of CTI/UMS and IP DECT previously acquired in Q3 is recognised as a specialisation.

Please remember: Even under the new nomenclature, the mandatory refresher seminars are required to maintain partner status.